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What is CRM?
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Does a CRM allow storage sensitive documents online for my customers and business associates?
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There are several CRM software packages out there that allow document storage online. One of the more popular, enterprise CRM software packages, SalesForce, is flexible enough to allow you to categorize your internet business projects and contacts as well as upload documents in a secure environment, allowing access to only those you feel need to view them. SalesForce is set up for mid to large sized companies, but is affordable enough to implement for a small, growing online business as well.
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