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More about ecommerce web hosting: There are three things you should be looking for in an ecommerce web hosting service. Support, support & support. Having 24/7 technical support available may not seem important, but when your small business web site has a problem, you will wish you had full-time support. Most robust plans offered by online store hosting will include technical support, but you definitely want a live person to speak to that understands exactly what you need.